BEWARE OF THIS RESORT, THIEVES INSIDE. Let me share our story.
A week prior to our scheduled family outing, we googled and search for a decent resort where the entire family can rest and enjoy well. We were deceived by their website. Seems like a pretty place online but in reality, looks like bunch of crap! Resort to Avoid _ Cliff Royale at Subic (click here to see their website)
It was 2:30 am when we arrived at city's town proper, and then we called our family on phone to inform them that we were already in the area. They fetch us at Olongapo City Hall. At 3:00 am, we arrived at the resort. My father opened and closed the gate by himself for us to get in. The place was dark and we walked up hill for 5 minutes before we got into our rooms. There's no special about their rooms, just an ordinary four cornered wall with four beds weirdly arranged. Anyways, after dropping our things, my husband and I washed up and laid our backs. There was no 5 minutes when my tita knocked in, shockingly explaining that there was a thief entered their room and got some items such as watch, cellphone and bag. My lola actually saw him, at first she thought it was my father, then she realized that dad already fell asleep. She shouted, "magnanakaw" which made him rushed outside.
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| He took a Tag Heuer Monaco watch, ouch! |
Outside we saw gardening tools, it was not there when we passed by few minutes ago. The door seemed like was not forced to open.
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| Door of room where my lola and dad is |
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| Stairs where the gardening tools found |
At the same time, my sister immediately dialed and tried to call the stolen cellphone. It was still ringing and we can hear it from our room. After several trials of calling and hoping that somebody will answer, the line got cut already.
We were hysterically shouting and looking for some help. Unfortunately seems like nobody was hearing us. We rushed down to get help from the people outside the resort; a good tricycle driver was able to get us the police.
The police did investigation; they were telling us that there was strong evidence of inside job. The gardening tools are owned by the resort and were kept on their hard-to-find storage area. And they are the only ones to have duplicate keys of our rooms. And to our surprise, we found out that the resort don't have a security guard. There are multiple entry points in the resort, so the bad guys can really get inside to do their things.
Two suspects were detained, the gardener and the care taker, who hands all of the resort keys. Police men assured us that they'll do their investigation.
Despite of what happened, we do not want to continue ruining our vacation. We scouted for better and safer resort. We found The Wild Orchid, a hotel resort also within the same baranggay. They have security guards, CCTVs for guests' safety.
Later that afternoon, we called the police station and followed up where they were already in their investigation. Heck, they already released the detainees. As per the police man that I spoke with, the resort showed them the waiver we signed prior to our checked in. The waiver says, "Resort will not be held liable for any of lost items". I asked the police man if he knows the difference between lost and stolen. Lost was my negligence and stolen was took from me without my permission. I asked him his name but he didn't reply. He passed the phone to another police man and again I explained myself why I was calling. Unfortunately he said that he do not know anything because it was not endorsed to him by the policemen who were on duty when the incident happened. Gosh, can't he read, it was written on their blotter report.
We rushed down again to the police station, seemed like there was no investigation happened when we left that morning. We asked for copy of the report and they said it will take them 30 minutes to do our request. We told them that we just pass by the following day to pick up the copy.
The next day when we passed by, the report was not yet done. Arggh!!! Yes, we waited for 30 minutes. Tsk… tsk…
Today, we met with the owners. We explained and told them everything that happened. They told us that it is a fact that there are bad guys around us, some are caught and some are not. Meaning, she can’t do anything for us except for continuous self investigation, which we doubt that there will be a positive result and a free accommodation stay on their super-not-too-safe resort.
Please help us to scatter this warning to your love ones. We do not want same things will happen to those who just wanted to escape the city and have a little fun and yet ended up scared and anxious.
Next time, we will make sure of the places will be spending in and should be duly accredited by the Department of Tourism.
If you have experienced the same thing or can help us to get proper justice, please feel free to pm me.
Thanks!
